Privacy Policy

Last updated: July 12, 2026

VoxInk ("we", "our", or "us") is committed to protecting your privacy. This page summarizes the service contract used by the VoxInk apps and website. The canonical policy is also available at https://liamh-h.github.io/voxink-privacy/.

Our Core Principle

VoxInk does not use your voice, translated text, polished text, clipboard text, or document content for training. Runtime content is processed only to fulfill the request. Server logs keep operational metadata such as length, mode, duration, request status, and error class; they must not include transcript, translation, clipboard, document text, original filenames, tokens, or secrets.

Document Translation

When you choose document translation, VoxInk sends the selected image, PDF, Word document, or Excel workbook to our document-processing service to extract text, perform OCR where necessary, translate the content, reconstruct the layout, and generate the preview and downloads you request.

The VoxInk account service records only operational metadata needed for quota, reliability, billing, and abuse prevention (for example job status, input format, language pair, tier, page count, processing duration, and error category). It does not record document text, image content, filenames, or access tokens in analytics or application logs. The website removes its temporary upload file after the document service accepts or rejects the request.

For new document translation jobs, source files, extracted content, previews, and generated downloads are retained for up to 24 hours unless you delete the job earlier. Legacy migration artifacts, if any, are kept out of new processing and handled under controlled cleanup.

Information We Collect

We collect minimal information necessary to operate the service:

• Account Information: If you sign in with Google, Apple, phone, or a web session, we store the minimum account identifiers needed to authenticate you, restore your plan, and prevent unauthorized access. This may include provider IDs, display name, and email address when the provider shares it.
• Usage Statistics: We track aggregate usage by mode, quota bucket, page count, duration, and request count to enforce plan limits and monitor reliability. No content or audio data is included.
• Subscription Data: If you subscribe through Apple, Google Play, or Stripe web checkout, we receive payment metadata such as product, plan, transaction/session/subscription identifiers, status, currency, and amount so we can activate your plan and meet financial record obligations.

Information We Do NOT Retain

• Voice recordings or audio data after processing
• Transcribed text or translated content after processing
• Keystrokes or typing patterns
• Location data
• Contacts, photos, or other personal data
• Device identifiers for advertising or tracking beyond attribution signals you explicitly send to support app install analytics

How Voice Processing Works

When you speak into VoxInk:

• Audio is streamed in real-time to our speech recognition provider (Soniox) for transcription
• If the live connection fails, a bounded temporary audio file may be uploaded to VoxInk and forwarded to Soniox to recover the transcription
• For Polish and Translate modes, the transcribed text is sent to our AI provider (Google Gemini) for processing
• Results are returned to your device immediately
• Temporary audio and text are discarded after processing; server crash residue is removed automatically within 15 minutes

Full Access Permission

VoxInk's keyboard extension requests "Full Access" to enable network communication for voice transcription. This is the only reason Full Access is needed. We do not use Full Access to collect keystrokes, monitor your typing, or access any data beyond the voice input you explicitly provide.

Third-Party Services

• Soniox: Speech-to-text processing. Subject to Soniox Privacy Policy.
• Google Gemini / Vertex AI: AI text processing for Polish and Translate modes.
• Google and Apple Sign-In: Authentication for app and web accounts.
• Apple App Store, Google Play, and Stripe: Subscription and payment processing.
• VoxInk document-processing service: Document extraction, OCR, translation, rendering, and temporary download hosting with the retention window described above.

Account Deletion and Retention Exceptions

You can request account deletion at https://liamh-h.github.io/voxink-privacy/delete-account/ or by contacting support. Account identifiers and user-linked content are deleted or anonymized across the account, usage, analytics, document-job, feedback, and media systems we control.

Some records are retained only as anonymized metadata where required for security, abuse prevention, billing, tax, dispute handling, or aggregate reliability analysis. Examples include payment/order metadata without user identifiers, short-lived deleted-account tombstones, document telemetry under its TTL, and system logs under normal log retention.

Data Security

All network communication uses TLS encryption (HTTPS/WSS). Authentication tokens are stored in the iOS Keychain. We follow industry best practices to protect the minimal data we handle.

Children's Privacy

VoxInk is not directed at children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or our website.

Contact Us

If you have questions about this Privacy Policy, contact us at support@voxink.ai.